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Privacy Policy

Effective Date: August 19, 2026

 

PranaCo Consulting  respects your privacy and is committed to protecting your personal information.

 

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.pranacoconsulting.com, contact us, or engage with our organizational consulting, conflict-resolution, communication, leadership-transition, training, workshop, assessment, or related professional services.

 

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

 

1. Information We Collect

 

The information we collect depends on how you interact with PranaCo Consulting.

 

Information You Provide Directly

 

We may collect information you voluntarily provide when you contact us, request information, schedule a consultation, participate in a workshop or assessment, or engage our services.

 

This information may include:

 

  • Your name
  • Email address
  • Telephone number
  • Job title or professional role
  • Company or organization name
  • Information included in emails or other communications
  • Details about your organization’s needs or challenges
  • Scheduling and appointment information
  • Feedback, survey responses, or workshop participation information
  • Any other information you choose to provide

 

Please do not submit sensitive personal information through ordinary email unless it is necessary and you have been instructed to do so.

 

Information Collected During Consulting Engagements

 

When providing consulting services, PranaCo may receive information relating to an organization, its employees, leadership, stakeholders, contractors, or family members associated with a closely held or family business.

 

This information may include:

 

  • Interview or assessment responses
  • Workplace communication and organizational information
  • Professional opinions and feedback
  • Information about roles, responsibilities, and reporting relationships
  • Details concerning workplace conflicts or organizational challenges
  • Information necessary to conduct workshops, evaluations, or consulting engagements

 

We handle engagement-related information according to applicable agreements, confidentiality obligations, client instructions, and legal requirements.

 

When we process information on behalf of an organizational client, that client may be responsible for determining how the information is collected and used. Individuals seeking to exercise rights concerning information supplied by their employer or organization may need to contact that organization directly.

 

Information Collected Automatically

 

When you visit our website, certain technical information may be collected automatically by our hosting provider or other website technologies, including:

 

  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Referring website
  • Pages visited
  • Date and time of access
  • General geographic location
  • Website interaction and diagnostic data

 

This information helps us maintain website security, understand website performance, and improve the visitor experience.

 

2. How We Use Your Information

 

PranaCo Consulting may use collected information to:

 

  • Respond to questions and consultation requests
  • Communicate with prospective and existing clients
  • Evaluate an organization’s consulting needs
  • Prepare proposals, agreements, and service plans
  • Schedule and deliver consulting services
  • Conduct interviews, workshops, surveys, and assessments
  • Develop recommendations and organizational strategies
  • Manage client relationships and administrative records
  • Process invoices and payments
  • Improve our website, services, and communications
  • Protect our website, business, clients, and users
  • Detect or prevent fraud, misuse, or security incidents
  • Comply with contractual, regulatory, and legal obligations
  • Establish, exercise, or defend legal claims

 

We may also send service-related or business communications when permitted by law. You may request that we stop sending non-essential promotional communications at any time.

 

3. Legal Bases for Processing

 

Where privacy laws require a legal basis for processing personal information, we may rely on:

 

  • Your consent
  • Performance of a contract or steps taken before entering a contract
  • Our legitimate business interests
  • Compliance with legal obligations
  • Protection of legal rights or the interests of another person

 

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing completed before consent was withdrawn.

 

4. Cookies and Similar Technologies

 

Our website may use cookies and similar technologies necessary for website functionality, security, performance, and analytics.

 

Cookies are small files placed on a visitor’s device. Depending on the technologies enabled on the website, cookies may help us:

 

  • Maintain website functionality
  • Remember visitor preferences
  • Understand website traffic and usage
  • Identify technical or performance issues
  • Protect the website from malicious activity

 

You can adjust your browser settings to block or delete cookies. Disabling certain cookies may affect how parts of the website function.

 

If we introduce non-essential analytics, advertising, or tracking technologies that require consent, we will provide any notices or consent controls required by applicable law.

 

5. How We Share Information

 

We may share personal information only when reasonably necessary for business, contractual, or legal purposes, including with:

 

  • Website hosting and technology providers
  • Email, communication, and scheduling providers
  • Cloud storage and document-management providers
  • Payment processors and accounting providers
  • Contractors supporting authorized consulting engagements
  • Professional advisers, including accountants, insurers, and legal counsel
  • Government agencies, regulators, courts, or law-enforcement authorities when required by law
  • Parties involved in a business sale, merger, restructuring, or transfer

 

Service providers are permitted to use information only for authorized purposes and are expected to protect it appropriately.

 

PranaCo Consulting does not sell or rent personal information.

 

6. Confidentiality of Consulting Information

 

Because our services may involve organizational conflicts, employee relationships, leadership matters, and closely held or family businesses, confidentiality is important to our work.

 

We take reasonable measures to restrict access to engagement information and use it only for the applicable consulting engagement, business administration, legal compliance, or other authorized purposes.

 

Specific confidentiality obligations may also be established in the agreement between PranaCo Consulting and the client.

 

7. Data Retention

 

We retain personal information only for as long as reasonably necessary to:

 

  • Fulfill the purpose for which it was collected
  • Deliver and manage consulting services
  • Maintain appropriate business and financial records
  • Comply with contractual or legal obligations
  • Resolve disputes
  • Enforce agreements
  • Protect our legitimate business interests

 

Retention periods may vary based on the nature of the information, the client engagement, and applicable legal requirements. Information that is no longer required may be deleted, anonymized, or securely archived.

 

8. Data Security

 

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, alteration, disclosure, or misuse.

 

However, no website, email system, storage platform, or electronic transmission method is completely secure. We cannot guarantee the absolute security of information transmitted electronically.

 

9. International Data Transfers

 

Our website and services may use providers that process or store information in the United States or other countries.

 

When required, we take reasonable measures to ensure that international transfers of personal information are made using appropriate legal safeguards.

 

10. Your Privacy Rights

 

Depending on your location and applicable law, you may have the right to:

 

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request restriction of processing
  • Object to certain processing
  • Request a portable copy of eligible information
  • Withdraw previously provided consent
  • Opt out of certain communications
  • Submit a complaint to an appropriate privacy authority

 

Residents of certain U.S. states may also have rights to confirm whether their information is processed, correct inaccuracies, request deletion, obtain a copy of their information, and opt out of certain sales, sharing, or targeted advertising where applicable.

 

PranaCo Consulting does not discriminate against individuals for exercising applicable privacy rights.

 

To submit a privacy request, email dlis@pranacoconsulting.com. We may need to verify your identity before completing a request.

 

11. Third-Party Websites

 

Our website may contain links to websites operated by third parties. PranaCo Consulting does not control and is not responsible for the content, security, or privacy practices of third-party websites.

 

We recommend reviewing the privacy policy of any external website you visit.

 

12. Children’s Privacy

 

Our website and consulting services are intended for businesses and adults. They are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through the website.

 

If you believe a child has provided personal information to us, please contact us so that we can review and delete it where appropriate.

 

13. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, or legal obligations.

 

When the policy is updated, the revised version will be published on this page with a new effective date. We encourage visitors to review this page periodically.

 

14. Contact PranaCo Consulting

 

For questions about this Privacy Policy, our information practices, or a privacy-related request, contact:

 

PranaCo Consulting

 

Website: www.pranacoconsulting.com

Email: dlis@pranacoconsulting.com